Customer Ratings & Reviews

I wouldn't buy an extended warranty anywhere else. This one is actually worth it

Great picture and tv for the price. Really impressed and enjoying it.

I always put extended warranty on all of my electronical devices.

I have not needed them but they have been there for any questions i have.

Never hurts to have if something goes wrong and the chat is great

I am so grateful that I got this 5-year Best Buy geek squad because my TV started faltering after about 4 and 1/2 years and I called Best Buy and they replaced it immediately with a better TV

Customer service is so welcoming i actually felt safe

Awesome awesome and awesome!!! Yesssssssssssssssss

Ive not ever had to use. The technicians are definitely full of great advice. Ready for any challenge given.

Excellent! If I need assistance they will be available. I haven’t needed them yet but in past purchases I needed them.

I like tv Quality of tv and imressive and espcellily i like service you provided

Best thing to purchase just in case of an accident, you are covered for 5 years.

Great service, great tv for the price, picture quality is bright and clear

Totally worth it! Geek Squad made the process easy and stress-free when I needed help. Fast service, clear communication, and no surprise costs. It’s a great investment for keeping your tech protected. Highly recommend!

Hopefully I would not have to need them for anything with my TV but I wouldn't recommend this product yes

I got burned (pun intended) with my Sony A1E OLED with a couple burn ins in just owning it for 2 and a half years and didn’t have coverage. Upgraded to the LG GX OLED for my new XBOX Series X console and couldn’t be happier. I now have peace of mind knowing Geek Squad will protect from burn ins. I have used Geek Squad in the past for a product and the service is the best. No haggle or hassle. If you purchase a OLED tv I would highly recommend purchasing from Best Buy along with the geek squad protection. I purchased the 5 year plan. The cost was fair.

Great add on with purchase when we order our tv for the house

The Geek Squad 2-yr protection flew by faster than expected. These geeks know how to get the job done in a timely fashion. The protection is neat with no visible wear in sight. The geeks won't have you waiting more than a couple of minutes if not too busy to assist you. It has been a while since purchasing my device but no major signs of wear and tear. The geek that serviced me was exceptional. I was very impressed with the customer service.

I purchased Geek Squad expert service for one of my products that i cant remember. I have not needed to use them as im pretty technologically savvy myself and can do most things by myself. I downloaded their phone protection app for my cell phone and i use that quite often to clean my phone, scan for any issues, and backup all of my phone data. The app is great by itself and easy to use. I would highly recommend.

Not sure how to review a service but in the past it has been good