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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 758 Showing 15,141-15,160 of 30,839 reviews
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this protection plan. We had it on our rca tv and the plan had to replace it with another tv free of charge. I got it again for our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Geek Squad don’t turn the service down you will regret It later o

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You better get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we return the TV, he squad is a must since TVs don’t last as long as they used to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't go wrong with a 5-Year Standard Geek Squad Protection Plan for only $119.99, especially on an expensive purchase like a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my problems when I needwd them to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good squad to have. I haven't even had to really utilize them but I know if I had to I could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really had to use this service yet. But I have in the past and it is so helpful and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All kind of insurance is a very good option, and in this case if you have kids BUY IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 58 tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my Samsung tv because my wife said we don’t if something might happen to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.... Haven't had any problems. Hoping not to need this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents came and connected my tv and all other devices.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Tv would not operate, warranty provided fast servi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents fixed my television, no problems encountered. Quick and competent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i was facing problems with the software of my tv the geek squad member helped me and solved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek team was very helpful when I had computer concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am usually reluctant to purchase these protection plans, but there was a special price for this insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase of new television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent educated me about the warranty with the purchase of my new smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we haven't had to use it yet but we have in the past ..Its a must with kids ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm hoping this will serve it's purpose. I have not had to use it but I feel very confident having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tmatuska

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recommend a WARRANTY if it's a big or expensive item.I have had to replace items due to no warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issues are taken care of whether it is maintenance or help needed to set up your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these plans to be reassure my stuff will be taken care of if anything happens

    I would recommend this to a friend