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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 770 Showing 15,381-15,400 of 30,840 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i wont need this everytime I purchase one never do but atleast i have it just incase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free to friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a real future investment for protection and glad it has not come the time to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to protect my new TV. A little added protection never hurt anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet…….. ……………………………………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for the cost. I recommend to everyone to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan covers everything best buy is the best place to buy a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need the Geek Squad, they will be there to help me in any way that they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition warranty for TV and has 5 years before warrant is over is great length for warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have extra protection on high end items. Just gives you more peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful customer service, knows the product that they serviced, very knowledgeable and answered my questions and concerns politely. The rep I had went out of his way for me, thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use this yet....and hopefully not ever, I was kinda disappointed at purchase time. I expected some papers describing where and who to contact - at least an email. If I ever have to use it, I will need to chase down the paperwork. Overall did not get a warm-fuzzy on this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Additional guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 years additional guarantee in case I have to use it. The price is very reasonable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap added insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with tv for daughter in college so if something comes up she can handle it herself. Have not had to use it yet. TV still working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 in Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Samsung 65 inch TV. Hardest thing was programming all of the additional channels in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is there to save the day always. Best buy is the best place for all your technical needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection when I bought the tv.hopefully the service will live up to the advertisement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and gave me a very good lesson on the operation of the tv Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind . I always purchase the warranty’s for all my electronics .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing saved my butt once or twice. It was awesome. Glad I got it. Usually don’t get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV WARRANTY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not know if this warranty will work until i have to use it on the tv i bought.

    I would recommend this to a friend