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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30840 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 776 Showing 15,501-15,520 of 30,840 reviews
  • Rated 5 out of 5 stars

    Best Geek Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks provide the help I need. I am a non-geek for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a warranty its the best thing you could ever do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was amazing and helping me out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glenna bought this product they had to replace a Sony TV 18 months after I bought it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan for my tv money value excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased it but didn’t have to use it yet. Hopefully i don’t need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough and had good communication skills and knew exactly what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am grateful l got this item, best buy is the place to go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's protection, so it's got to be good....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had to use it yet, but like anything else... if i didn't have it, i would need it! Better to be prepared... especially when dealing with electronics!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad makes me feel secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel more comfortable having my product protected with warranty since some defects might show up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Had to Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several items from Best Buy and purchased insurance for them, but I've haven't had the need of contacting Support for any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable team. Though yet to use my 5-year protection. I will definitely recommend geek squad to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this plan yet but it's a relatively cheap option for the services that offers to you I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best way to save your money it’s activating this. Because you never know when you’ll need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty around. No one can beat it. Wish I could afford it on every purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return / exchange process was very quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek Squad protection as it is also good for discount on other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase my geek squad on all best buy purchases. Always better to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’ve always been a great help with questions I’ve had and I’ve also had a phone repair with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for any purchase at Best Buy. Always have been taken care of promptly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wondering if you can think of anything else you would find useful.

    I would recommend this to a friend