Customer Ratings & Reviews

Always great service and very knowledgeable when answering any questions I had

I will always purchase the Best Buy warranties for appliances or large electronics. Worth every penny. I’ve used the warranties before and it’s been a smooth process. Couldn’t fix item so they gave me store credit for the original amount of the tv

So far so good!!! Haven't had to use it yet, but for the price, is great peace of mind!!!

The price for this warranty is amazing and when the tv and install were discounted really helped with the funding of the entire purchase and it was and is worth every penny spent

My LED panel went completely blank causing a black screen just 15 month's after purchase (3 month's after manufacturers warranty) Luckily I paid for the Geek Squad Protection Plan and I've NEVER EVER EVERRRR experienced such kind, knowledgeable, positive and prompt resolution. Being I called in on a Saturday afternoon I assumed I'd have to wait for any resolution until the upcoming week. My BRAND NEW TV will be here today. The following Tuesday of my initial Saturday call.

Outstanding Geek Squad for anybody that needs. Computers were doing.

Def always helpful and I would recommend! I love buying my products from Best Buy!

Good "backup" to have, we just just hope it is. not needed!

I tell you that it was the best purchase I have ever made, I recommend them 100%.

Geek squad helps for good protection. They help wherever you need

Tv works great for the purpose of needing a Tv last minute!

They did an excellent job in the installation process and helped us understand everything!

Don’t know about this have never had to use it says a lot

It’s very assuring knowing that if anything happens with my purchases I have a team of courteous professionals that very knowledgeable about the products standing behind me.

It was the best purchase I’ve ever had on a product. I had some problems with the television and they had a tech out right away to take a look at it.

Unfortunately I have never had the opportunity to use.

I always purchase the extended warranty with all my products at Best Buy. Geek Squad are alway professional, prompt and very knowledgeable when dealing with the issues I have had with my products. However the best thing about the warranty is the procedure for replacing repair or just providing you with an in store credit for replacement at the cost you paid for the product if they do not have a comparable replacement.

Good coverage for price. TV was returned but no hassle about warranty refund.

Great value for just straight tv watching. Closed caption is big enough to easily to read. Picture quality is good.

Perfect product I recommend I recommended. I feel very nice