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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 825 Showing 16,481-16,500 of 30,845 reviews
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service covers a lot of issues you may have. Totally worth the cost to cover expensive items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and easy to work with. I love having geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th time using geek squad. Great service, and knowledgeable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ll worth the value. I always purchase this service and have used it on several occasions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only extended warranty I have ever found to be worthwhile, or delivering what’s promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice to have the Geek Squad near when you need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always A Good Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's service plans are highly recommended. They have always taken care of me whenever I had to use the plan to have an item serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a pc of mind ,oled tv has burning issues that the factory warranty doesn’t cover

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best. They were able to retrieve files for me. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TLC 55 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLC is one of the best best best I love it love it love it so much I do plan to buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protects everything if it breaks and makes me feel better that my product is protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great to have another two-year subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have another two-year subscription. It appears I bought a four year subscription the first year and good to know I’m covered for four years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best. Professional and knowledgeable. They are there for all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Greek for a really really long time . I would recommend this to any one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on warranty. Cost is good compared to pricing. If it goes we get a new one lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection comes in handing we you have to move around a lot.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy Geek squad rewards program. Workers are helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier finally a top of the line item in a smaller size!! Well done Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wouldn’t connect to internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service!! Takes care of any problem! If it’s not worth a fix, you get another product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet and hope I don't have to, but I like the idea of the support and extra warranty.

    I would recommend this to a friend