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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30848 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 911 Showing 18,201-18,220 of 30,848 reviews
  • Rated 5 out of 5 stars

    Geek Squad Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is beyond awesome! They help assist quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing an additional five year warranty with any tv just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 YR IS GOOD, 5 YR BETTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT. FOR PRICE DIFFERENCE, I WOULD RECCOMEND THE 5 YEAR PLAN VS THE 2 SINCE TV'S TEAR UP. I LOVE THE POLICY OF NO QUESTIONS ASKED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    guys and ladies real helpfull

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with a slight problem on my recent purchase they were on top of it and fixed it asap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet so my review is based on others with this service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service of their can't go wrong. Amazing customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased this service because of the coverage, quality, warranty & price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was very helpful in explaining how to use Samsung’s remote. I give him a 5 +

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I do not need this but I feel much better with the protection policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my college students, a must with 4 boys in the dorm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided an excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents provided excellent quality service, would definitely use in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always helped with you’re problems and solved your problems with any purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it, but when I have I’m the past Best Buy has made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it, but when I have I’m the past Best Buy has made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very needed Would recommend ! I try to get it ,just it in case you just never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy 5 year warranty, worth every penny with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and helpful. They know their stuff and are quick to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been very helpful, polite and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you’ll need it, and it’s pretty straightforward in how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my area Greek Suad rocks. I have no complaints about the technician tha comes out to repair my products.

    I would recommend this to a friend