Customer Ratings & Reviews

Bought this tv in Dec. 2000. It was a decent tv at a great price until the screen no longer worked. Geek Squad to the rescue. My tech Josh was the nicest guy and very knowledgeable. He diagnosed the issue and gave me a step by step answer of how to resolve my issue. I couldn't recommend Geek Squad enough and will never go with out it again.

I am hoping I don’t have to use the warranty. Having a minimum of 50 characters. In order to submit the survey is ridiculous. If there’s nothing wrong, I would think you wouldn’t want to have a drawn out explanation. That is annoying.

Peace of mind with convenient Geek Squad protection for the next five years.

Very helpful. They make it very easy Incase of a damage

Used mine on a floor Model tv Turns out it had an issue that rebooted it every 30 min. Was totally worth it

Quality and price is amazing, will always do business with Best Buy, looking forward for a desk top computer system for December time frame.

The guys that came were great. Friendly and helped me set up my TV

It pays to add the warranty on your product I will always add it

Awesome purchase Every time! Through all the years of my electronics purchases, I've never been dissatisfied with Geek Squad. Thank you

I normally am conflicted, should I purchase the warranty or not? Save some money? Boy was I glad to have made the purchase. The fees associated with repair/replace the item exceeded the amount for Geek Squad warranty. I highly recommend everyone consider this warranty to cover your purchases.

Good price and I know my devices are protected in case something happens.

The geek squad know what they are doing and getting the extra protection plan is highly recommended in my book. I was working on my laptop on day, leaned over to grab something and it dropped out of my lap. The screen cracked on it, fortunately we purchased this extra layer of protection, took the laptop to the store and they fixed it right up. Great customer service.

If you're looking to get a Geek Squad warranty start off with a one or two-year you can always add on. If you start out with the 5-year like I did on my TV spent $380 on it. My TV broke after nine months and I lost for years worth of warranty because it doesn't transfer over to the TV they replace it with so you have to buy a brand new warranty on the new free TV they give you. On my new TV I just got the 2-year and they said they would email me when it's fixing to run out so I can add another two years to it

Wonderful technician. He explained everything he was doing and made sure I understood everything. Very impressed with service. On time and very helpful.

this will help me when i need it good deal good price thank Bestbuy

Been there before you guys do excellent work thank you

My last TV died in about 4 years, I am relieved to have the protection plan. The Geek squad was very helpful in trying fix the TV.

Great for when you need them. Luckily I have not needed them recently.

My sole purpose for shopping Best Buy is The Geek Squad. They are Amazing. I am computer illiterate, When I bought my first laptop, an assistant went above and beyond to see that I got the best laptop at the best price for my needs. A few weeks later he was promoted to Geek Squad. Now I call I ask for him, he takes the time to explain whatever it is i need to know. His name is Teo, hes at the Selingsgrove Pa. Store. As long as Best Buy keeps GEEK SQUAD, ILL KEEP SHOPPING AT BEST BUY.

With risk of burn in, it is always a great idea for protection with these pricey OLED TVs