Customer Ratings & Reviews

Great plan that takes the worry out of the little things

The geek squad was called out our vacation camping area to diagnose and solve a problem that I was having getting my newly purchased television connected up in my Airstream trailer. They showed up and within approximately 30 minutes they had my TV hooked up and we’re out of there. These technicians were very knowledgeable and professional. Thank you Robert w. & Sandee Ott

Well, i can't say this enough about Geek Squad, they are excellent! If you're on the fence about including their services, don't be! Its worth every penny. I've never had a bad experience with thembor have anything negative to say. They will always take care of you.

Best Buy’s Geek Squad is one of the best computer repair services. They offer a variety of services including virus removal, data recovery, and hardware repair. They also offer a 24/7 support hotline for customers who need help outside of normal business hours .

I felt comfortable purchasing the protection with my TV even though I haven't had to use it yet. I have used the Geek Squad for my computer in the past and they were very responsive.

I always buy protection with every device I buy. I wouldn't have it any other way.

I have never had to use this for this tv. Price is decent for a warranty on a tv tho

It's piece of mind to purchase this protection plan. TVs are much more complicated these days and require a skilled technician to remedy a problem. I've got this backing with this plan.

Haven't had to use it, but I've got it. Just in case.

Thnak god for protection because i can get another tv or get it fixed if anything wrong happens to my electronics. I love Best Buy items.

I’ll never not use this service after having an issue with the TV. Take it back no questions asked

Love the geek squad. They are easy to talk to and professional.

Really nice for gaming and anything else I say any want looking for monitor or something similar this is the best.

Geek Squad's protection service for my TV has been a game-changer. Their professional setup, knowledgeable customer support, and comprehensive coverage have exceeded my expectations. I now have peace of mind knowing my investment is protected. Highly recommended!

In 5 years time this tv could go out! Nothing is built to last anymore!

Agent was helpful and reviewed the product failures I was experiencing. Took his time to review if the failures were common to this model. They we’re and replacement for this product was quickly suggested, forms were completed and submitted.

Always great help when something goes wrong and easier fixing than by myself lol

Very helpful and Their availability is very convenient

Great service to have in anything you may need to have repaired

Excellent customer service. Delivery and set up plus removed old set. Knowable technical support and helpful staff. Only complaint is you are on hold for 10-15 to get a Customer service representative and then another 20 minutes to take to Geek Squad which is in an other country like Gatamala. What can we not talk to store?