Customer Ratings & Reviews

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

All was great. No problems. Fair pricing for this.

A no brainer for OLED TVs as it covers screen burn in (image retention)

Haven't taken a warranty out in several years. Awesome to have just in case something goes wrong with new items.

Always get the protection!!!! Even when you think you don’t need it I promise you that you will. If you get a horrible power surge and your TV goes out Geek Squad will be able to fix it or replace it so you don’t have to spend a thousand on a new one!

Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

The geek squad is always important to me because I am technically challenged. I have it on almost everything i purchase from Best Buy.

I decided to hold off purchasing larger, more expensive TV and wait for latest technology (4K, Curved TV, OLED) to evolve and prices drop. Based on that criteria Brandon from Best Buy pointed me to Samsung's top of line 1080p as less costly alternative, and am very happy with it. Only reason I didn't give a 5 rating, is the relatively poor speakers & sound (I later purchased a sound bar). Otherwise great picture, no motion refresh issues, along with excellent Best Buy sales and support.

An extended warranty from BestBuy is a great idea for expensive items like refrigerators. I used it once for the ice maker and later when the compressor went out. After a couple of repairs, they decided to replace the whole refrigerator. Thank goodness I bought the extended warranty!

When you consider that any television over 50" must be serviced in the house (can't be returned to the store for service). This 5 year warrantee for $50 was an easy purchase.

Highly recommended you never know when you may need tos service and to have the piece of mind is worth it to us

The best warranty in the business hands down. If buying an expensive product, well worth spending a little extra for the extended warranty. Especially worth it for oled tvs.

They are number one excellent service I am so happy are used to be a merchandise with circuit city but I have to give credit best buys is one of the number one place of business and a long time five ⭐️ ⭐️⭐️⭐️⭐️ Geek Squad ✌️

The agent mounted my tv and connected to my firestick

This is a review of the geek squad coverage and I have not had a claim to submit. It seems like a good thing to have but nothing to report.

Awesome customer service, made purchasing the tv so easy and quick!

I purchased additional protection to make sure I would have no issues. I was replacing a tv that had only lasted 2 years so this seemed like a great value.

They cleaned up everything after they were done no fuss just hard work

The best GEEK SCUAD service I ever get in my life.

When I first got this five year warranty. I was skeptical but it was a 70 inch screen TV and I thought if Something Happens in five years at least I can get a new one. And sure enough before the five year warranty was up I had a new TV.