Customer Ratings & Reviews

We are so grateful to these young fellas installing our 60"LG tv..they were very careful and polite. They make connecting all those awful wires a breeze. They were very patient with us and walked us thru installation and operating our new screen and remotes several times til both my husband and I understood. They are well worth their cost!

I did not purchase a protection plan on day I purchased my 55 IN LG OLED TV. I had second thoughts after that. About 1 week later, I called and purchased the plan by phone. I felt at ease. The customer rep was very helpful and answered all of my questions.

The price was a deciding factor for me. Good product for price.

I can feel safe with the coverage , I have now. Had a TV that seemed perfect in the beginning, however, I didn't notice the sluggish remote signal, after the 1 year warranty on $1300.00 worth, BB still swapped it out. Proud of the $169.00, I spent on protection.

I absolutely love the Geek Squad. Anytime I call with any questions (no matter how simple, hard or ridiculous) they find the best answers and give the best advice. The reason I insist on purchasing all of my electronics at best buy is solely due to the Geek Squad.

My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

Have not used this service yet, but it is comforting to know that my purchase is protected for the next 5yrs.

Best chioce if you have kids in your home..they cover all major issues and breakage

Hopefully i dont have to use it but i do like best buy geek squad protection, had to use it on a previous tv and its nice to have

I can really appreciate the protection plan & the geek squad. It's really a great idea to get the coverage on everything. I had my tv almost a month something happened with red dots throughout the tv & there replacing it at no cost to be brand new. Always get the coverage!!

If any Trouble come out on my new sony tv i give them call & set up appointment to check it out whatever issue.

Hopefully won't need the protection but its woth having

price worth it for peace of mind. haven't been disappointed yet.

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

GEEK SQUAD! I am proud to support the Geek Squad. The professional setup and repair service is great and convenient.

I Love this service!! Helps with most products in a timely fashion. Tiffany is the best been calling and working with her for the last 3yrs for my home needs!

Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

We always buy the extended warranty from Best Buy. It always pays off for us. Incredible service after you get past the first round of questions.

Hope to never use but wish I had bought it last time when my tv started playing up after two years and I spent a lot more to get repairs completed.this time there won’t be any issues hopefully or it’s less than a dollar a week to guarantee resolution.