Customer Ratings & Reviews

Fortunately I have not had to use this particular purchase but have used it on two previous TVs purchased from Best Buy and it was simple and trouble free.

Good warranty for peace of mind. Great customer service when delivering new TV and returning another.

I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

I don’t usually like to buy extended warranties for appliances or electronics, but I make an exception when it comes to TVs purchased from Best Buy. I would so much rather work with the Geek Squad than directly with the manufacturer. It’s worth it for peace of mind.

The geek squad protection plan is great. They installed all my appliances and came back to adjust my refrigerator when i had problems getting it to the correct height

Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

The agents did a great job mounting the tv and informing me too how to hook up my sound bar quick fast and easy

I actually upgraded my Geek Squad PP to 5 years prior to delivery

Always a a good idea to have some extra security in case life happens.

I like the option of having coverage that if something goes wrong someone will come out to repair it.

For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.

They are really friendly and helpful, love their costumer services

Unfortunately, I have had to use a Geek Squad protection plan a time or two and each time it was no hassle got my refund to purchase a new that same transaction. I've always bought a plan on my bigger more expensive products it and it's been well worth it each time I've had to use!

Having burn in protection allows me to use my TV in HDR mode without worrying or babying the brightest. For the price, 5 years of peace of mind is worth it.

Used in the past and pretty straightforward service, they stand by their commitment to fixing your product.

My TV is so awesome! I love the apps, the picture, the sound quality an I got a great price for the size (65')

Great service great price cant ask for anything more. Wow they really know their job. Very nice

Added the protection while purchasing new tv. Hopefully will not be needed. Have had bad experiences with 2 tvs in the past 5 years, thus the added protection.

I have purchased this for the past 3 tv's I bought and have had to use them. These skinny flat screen tv's aren't made to be fixed.

I've purchased the two years protection because of economic reasons, but when it time to renew I will have that option. Hopefully I will never have to use it but I'm glad it's a option for me just in case I do.