Customer Ratings & Reviews

Didn’t know that was available. I will remember this for the next time.

Nice protection plan . A can't miss. Although something ill never need to use.

I haven't had to use the extended protection and hope to have the need to but having the extra protection gives me peace of mind.

Agents are super friendly when you are confused and have no idea what you are doing!!!

I bought the 5 year warranty and well worth it. My tv started acting up the last year of the warranty and I called best buy and they quickly brought me a brand new tv.

Geek squad has the best plans available anywhere for great warranty and repairs and /or replacement of damaged equipment. Their customer service is unsurpassed!

I bought the 5-year Geek Squad Protection for my TV and have used them on my old TV so I feel confident that they can help with this one if I need them.

Is exactly what you pay for, nothing more nothing less.

Purchased Geek Squad protection for my new tv. The peace of mind was worth it to me. But honestly hope I never need to use it because using it means I had a problem

The agents mounted my TV and connected all of my devices! They were friendly and nice. I wish I could have them all the time!

This plan is worth it, it saves a lot of money when it comes to repairs, installations and support. Also in home repairs. I never have to pay for anything if I set an appointment for smaller items in store, except parts.

After a couple of months it started showing white spotting around the bezel. It doesn’t impact while watching but whenever you turn on the tv you could see it clearly. Overall I would say I am happy with the purchase for the price.

A truly worthwhile purchase. I get it all the time since I had to use it on a tv that quit.

We always get the GeekSquad protection to protect our property in case of damage or destruction. Well worth the investment for peace of mind.

Great protection. Not like a bodyguard or anything, just protection from the Geek Squad! I earn points for this review.

Had problems with my electronics purchases in the past and having this warranty has allowed me to easily replace the item.

The quality of equipment really interferes with geek squad interaction. Since initial instal and set up they’ve been great in answering questions and troubleshooting

With the price of equipment what it is today I think having Geek Squad is a no brainer. I purchased a new 4K TV and Sonos sound equipment and I wanted the protection and tech support the Geek Squad offers.

Used this service to clean up my computer which was running slowly. After successful cleanup performance very much improved. Technicians very professional.

This warranty is a great value add for the consumer and Best Buy because it allows open box items to have a warranty and makes buying them worry free.