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Customer reviews

Rating 4.7 out of 5 stars with 30511 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 30,511 reviews
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad in the past but it’s nice to know I have them to help set up my devices. I would definitely recommend them I really think it’s a great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection on my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that the Geek Squad plan covers so much for so long and the cost is so little for what its worth, it would be crazy not to purchase this deal! 5 years > 2 years the payment comparison will tell you all you need to know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The extended warranty is well worth the cost.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently had an issue with a 55 inch TV that was not working properly. After two attempts were made to diagnose the problem and find a solution it was determined that the warranty would be used to replace the faulty unit. It took less than 10 days to find a replacement, have it delivered and remove the old TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did a great job on installing my refrigerator I would have them do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very knowledgeable and friendly i will definitely come back to buy from this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy. Peace of mind to have because you never know what happened with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for everyone cant go wrong without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful to have - I've heard horror stories of tvs breaking in moves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As electronics get more and more complicated and how susceptible they are to conditions it give me peace of mind. I recently had a 50" TV repaired in home by Geek Squad on the plan. They were quick, efficient, and fixed the issue. Without this plan I would have been out an expensive TV after only 2 years. I don't get this on everything I buy. But I buy it on a lot of electronics. I don't always use it. But without it I would have been out more money than the plans cost me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and great to have peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have some extra protection for life’s unexpected events, and I like having that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchase the extended warranty, this time I had to get the 5 year since the last Tv I bought it was only for two years and of course the tv broke down just after the warranty expired. So I have not had the chance to utilize this warranty, but the price is very competitive for 5 years so i got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A useful benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was aware I had purchase this package. However, I will now be taking advantage of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 5 Year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year as many short warranty TV breaks just after warranty ends, so lets see how long this 65 will last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad offers great service for repairs if needed!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is impossible to cancel. I'm hoping I don't have to use it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and peace of mind for large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Testing the waters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet so don’t really know it’s worth but I know if you get a good GS rep it’s a good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of mind that is affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one for much with warranties because they always seem to have so many terms. This warranty provided by the Geek Squad seems like the real deal a no worry warranty backed by Best Buy. I used this warranty in the past and was happy with the service

    I would recommend this to a friend