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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30911 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1085 Showing 21,681-21,700 of 30,910 reviews
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was amazing. Fast service and friendly customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carry one on all my electronics. A must have. Repair made easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gee Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad call line does not help me. They always tell me to go in the store after I have waited for an hour.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    LG 86" tv Model:86UR7800PU ASKU:6553099

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG 86" tv Model:86UR7800PU ASKU:6553099 The picture is ok, the sound is fair, the remote is awful. Geek squad did a great job getting my broken tv replaced. I picked the wrong replacement. Hate the tv!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can be a good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all insurance this is a roll of the dice. Great to have if you need it but otherwise if not used you threw away the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for 5 year protection on TV I bought on Black Friday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't end up using the extended warranty but gives me peace of mind knowing i have an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing about Geek Squad is I have never had to use it! But I know it's there if I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection on expensive products that you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service above my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite customer oriented Need more people in best buy with their ability to satisfy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a great protection plans. I always purchase a protection plan with my major purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the protection. You just never know and with new tech, rather be safe than sorry. Only 4 stars cause I haven't had to use the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very focused on the client satisfaction a plus .. Service expertise..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a Geek Squad warranty. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protected my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection always provides me with peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have . Especially with so much electronics in use in home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eggy kfkgg gaff cx hbhbhv cosszsd fcsaasA gcfxd gff The homies !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ll be sorry if you don’t have the protection... just get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’ll be sorry if you don’t have the protection... just get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to use, very helpful with all your needs.

    I would recommend this to a friend