Customer Ratings & Reviews

Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

Top notch service for not only all my electronics but customer service is top notch as well

This is one of the Absolute BEST TVs that I have ever owned and the amount of free channels from Samsung show me that I do not need cable TV and that my Apps like Prime, YouTube, etc. The sound and picture clarity of this Samsung is wonderful and the only thing that I could say is that if they added a built-in sound bar option would be amazing.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I don’t usually purchase extended warranties, but in this case thought it was the thing to do.

I bought 3 TCL tv's online and used the curbside pickup. I was greeted quickly when I arrived. They were very professional and courteous.

I have not needed the geek squad for this purchase and hopefully I wont but i have in the past and it was helpful.

I bought the coverage for my open box TV. I haven't had to use it, but I suppose the peace of mind is worth the price.

First time trying xumo tv. Its great. All apps in one easy to use ui. Tv has hdr. Great features at a price that is more than reasonable.

The agents mounted my TV, it was done very efficiently and well placed. They were professional and answered all my questions. Even gave me a few suggestions, appreciate their time and tips.

This right here is a must have. They brought in my TV and it had a crack in the middle of it and I called them and they came out the next day with a brand new TV. They didn't ask a lot of questions they just replaced it they said my warranty was good and it was here to help me answer me if I had any problems or complications called them and they will take care of everything. Having a warranty on your stuff that you purchase at Best Buy is the best thing that you can ever do.

Perfect Dorm Room Size Smart Television! Purcahsed for a new college goer and its loved. Geek Squad hasnt had to be used yet but its always great to have extra protection. Purchased because its better go be safe than sorry.

Great protection plan with a good price for 5 years.

Definitely worth getting for any tv no matter where you buy it

Nice printer. Easy setup. Holds a ton of ink. For me it was a good choice.

Love the ability to purchase this for peace of mind!

We bought the 5-Yr warranty from Best Buy for our 55-in TV. We had a problem about 2 years later which was fully covered by the plan. We had a pixel issue about 5 months later which couldn't be fixed. Best Buy replaced the TV with the newest version for no charge at all. They even delivered it to my house and picked up on the old one! I will be buying the plan again.

I’ve been using geek squad for all my purchases for the past 4yrs and it’s amazing the coverage you get at Best Buy with this plan take it form someone who really doesn’t purchase coverage for her items because there’s always a catch with all other companies but Geek Squad is amazing truly recommendable.

Geek Squad service is a super value - I have used it for repair or replacement many times over the years. It pays for itself in the long run. I never buy a major appliance or electronics without it. And only Best Buy has the Best Buy Geek Squad service. It is one of the main reasons I buy from Best Buy.

This plan offers great piece of mind to protect any of your electronics purchased at Best buy. Highly recommend purchasing the extended plans.