Customer Ratings & Reviews

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

Not really required I took because it bought open box tv

I havent needed the qeek squad yet, which im happy about

It wasn't very expensive and it's good to have protection.

TV will be used to display upcoming events at school functions

It’s a good thing to have it’s just sad when the Tv you have brakes like 1 month after you subscription is done.

I haven't had to use the protection plam for my TV as of right now, but it's never a bad idea to make sure you have a protection plan that goes beyond the manufacture warranty

How do you turn off the speaking! Drives me crazy!

I haven't had any problems yet and hopefully won't have any

I haven't had any problems yet and hopefully won't have any

Good plan.. Decent price ... Hopefully won't have to use it

Why not cover for the chance of damage? Worth the money.

A NIGHTMARE! TV was shipped to me cracked - Best buy did not have any available for shipping so I drove the cracked TV 90 min each way to replace. I get home and get a email that someone cancelled my 5 year plan and replaced it with a 2 year. I have talked to over 10 people on the phone and have have them open two separate cases (whatever that means) and NO ONE can make that 2 year plan back into the 5 year plan I purchased. So FRUSTRATING to deal with, as no one can help and you can't talk to anyone above lever 1. Buy stuff form ANYWHERE else and save your self the frustration! Also love how the phone agents hand up on you when they like.

The protection was a good deal and gave me peace of mind.

Gave a 3 necause I just bought it. Hope I dont need it on a samsung product. Better safe then sorry when a tv is that much. Some people pay insurance on their phone monthly for more money.

I brought the 2 year plan for my 55" Tashiba smart TV on 5-16 -2021 in store at Best Buy. Add the 2 year plan also, and ask "what do the 2 year plan cover" and the reply was "all damages" from the sales representatives. I had a accident fall trying to mount the Tv to tbe wall and damaged the scree. Call Best Buy and they told me the protection plan doesn't apply. Cancer the 2 year plan.

Easy setup. Good but not great picture. Would recommend.

Very helpful with info on all products I have purchased

Reasonably priced insurance against surge/lightning damage.

Everything Ive Dealt with Best Buy Offered was Gold thus far.