Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30921 reviews
(30,921 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Might come in handy one day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used yet but it is nice to know if it's needed it is there to take advantage of.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not great. Better available.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returning due to poor quality. Better options are available.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Poor best buy customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure yet but if anything like best buy customer service I will be very disappointed
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Haven't had to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it. I hooe nothing goes wrong with it but I hate to spend all the money I did for nothing.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for reaching out with your feedback! If you have any questions or concerns regarding your Geek Squad Protection Plan, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 3 out of 5 stars
Recently Purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Honestly can not rate them because I have not needed to use them which I guess is a good thing
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The internet doesn’t work correctly, called geek squad they bounced me around and never got an answer.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person could have been more friendly. Was told by sales this was android TV and it is not
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to protect your purchases with this because the factory warranties always are a hassle
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
HAFI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a deal and saved some money. ITs pretty cool i guess i migjht use it later
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Some over seas call center!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to wait hours on the phone to a call center with people that don't speak good English. Can't call any store directly. so when your stuff breaks plan to not have it for a long while!
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek squad protection is average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad doesn't always have the right information or tools to do the job correctly.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never fully had the chance to use them but when I asked questions they were as helpful as they could be.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Wait times from being on the phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having no idea sometimes what was going on with the tv had to wait to hear back from a different company.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed it yet but better safe than sorry i guess.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took out policy because of last one I bought (different brand LG) had problems and replacement did also. Hope I do have too use.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Purchased for TV - nothing exciting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to purchase w/ our new TV as insurance. Haven't had to use it yet - hope we don't have to.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Blinking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv kept blinking, exchanged for a new one and it still blinks.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Haven’t had to use, cheap insurance just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use it yet, stay tuned if I do! Adding to a steal of a TV was really a no brained!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Best Buy are cheaters regarding warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All new electronics come with one year Manufacturing warranty from date of purchase.But bestbuy will sell you two years warranty from date of purchase using the one year manufacturer warranty. And will just cover one year for warranty but will charge you for two years.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for reaching out and sharing your thoughts about this. Our Geek Squad Protection will cover the holes that the manufacturer warranty will not cover. That's why it starts from the date of purchase. The full terms and conditions for your specific plan can be reviewed any time at www.geeksquad.com/termsconditions. I hope this helps. If you have any more questions, please reach on out and we'd be happy to answer them for you.
Rated 2 out of 5 stars
You don’t want them in your house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t let the geeks name fool you. They are the con squad. They will lie and tell you you didn’t pay for them. Until your feeding the recipt down their throat and they all don’t eat because they take a copious amount of amphetamines Ned they are nuts
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friend