Customer Ratings & Reviews

Geek squad customer service was awesome, they were very helpful in getting my television delivered to my home , explained everything to me and email me the information

Haven't had to use their services but its good to know it is there if needed

I say always get insurance/warranty on any new items protect your purchase

I think five years is better if you add it to your buying plan.

Bought for my grandson's room. It was smaller then I thought it would be. But for a 4 year old we made it do.

Bestbuys Geek squad has the best techs around and its never a long wait

This TV has a bright, rich colors and adapts to the room lighting. It works best with a HD cable signal. I watch sports and news. Looks good to me. Beware, Best Buy sellers tried to convince me this tv's refresh rate of 60 ghz was too slow for soprts. Not true! The only thing wrong with my experience was the store people trying to up sell me with falsehoods about the product i wanted. Do your research before going or buying at Best Buy.

I am thankful I purchased high level protection for my new smart tv

Have not used this but with the $ invested it is nice to know you are covered.

Loving having the extended warranty. Things happen and things break.

Buying the warranty is smart thing to do incase anything happens

With the electricity issues we have at our neighborhood, I feel that this is a wise choice to opt for due to the potential of any electronics in the device can easily be damaged and it will be covered.

Love having the extended warranty. Things happen and things break.

Good services and efficient I would recommend to other people

Great service, I’ve used geek squad multiple times before. Would recommend.

Extended warranty is worth the money on a large purchase our old tv we purchased from best buy we had the warranty 4 years out the tv went bad they let us trade in for newer one and took off the price we paid for it

Doesn’t hurt to add a little bit of protection. I say do it.

The 85” Samsung QLED 4K TV is awesome! Great picture. I also want to give a shoutout to the Geek Squad. They did a wonderful job of installing and setting up the new television as well as moving the older TV to the master bedroom. Great job, guys!

So far so good, great delivery, on time as scheduled.

You honestly can't go wrong with adding the additional warrenty to your purchases. Geek Squad takes the hassle of having to deal with multiple calls and transfers with other companies.