Customer Ratings & Reviews

My review of this service is positive. They helped repair (resolve) an issue with the screen even after my moving it and having that piece of mind when purchasing a $5K TV is important. I know all of the reviews tell you that the geek squad protection is a scam and just a way for the store to line their pockets, but when you spend this much on a TV it is worth it and much easier than going though manufacturers warrenty. If I had listened to the critics then I would be without a working Tv right now

Having this warranty with Best Buy gives a great weight off your shoulders. The customer service and help alone is worth it.

Had to use it on a 3 year old TV that developed pink hues all around the edges. Basically got the amount I paid for the TV to purchase a new replacement tv. Pleasantly surprised at how smooth the entire process was.

Comes in handy. Peace of mind to have because you never know what happened with electronics.

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

My brother helped me hook up the tv and I'm enjoying it

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

Worth it to get for insuring your more expensive purchases. Every time I ever had an issue with one of my electronics geek squad was incredibly helpful and fixed the problem.

just purchased the warranty but 5 years it’s the worth of money

They were easy to talk to about my first purchase and its problem

Excellent home delivery and professional service thank you geek squad awesome service

Very professional and very attentive in and out very quickly

Was recommended 5 year or 1 year warranty i chose 5

we have not had to call them yet. We did on a previous device and they fixed it promptly at no cost

If you purchase something with relatively high value, protect it with Geek Squad!

Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

I love this computer, I enjoy it and it works well n perfectly fine

Good service, never had problems in past replacing/fixing things.

Great protection plan for my Samsung TV. Grabbed the the twobyear plan.

Everyone should get the 2 year geek squad protection for any television that they purchase from Best Buy, because you got that extra protection if something goes terrible wrong like the television screen goes totally blurry or if the television screen stops working all together! Just having that extra protection is definetly worth the extra money, so that you are protected, and don't have to throw away your television into the trash can! Everyone should be protected! God bless you all out there! :)