Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30741 reviews
(30,741 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great insurance!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This insurance is awesome. Twice I've had to replace televisions with this insurance and they were completely covered.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good for big tv’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this wall mount very sturdy would recommend this to everyone
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful great service excellent protection plan!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
OUTSTANDING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional , they were also very informative with any questions I had for them throughout the set up . The agents were also fast paced with the set up so that’s always a ten . Last but not least the insurance policy coverage is outstanding for a reasonable price
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The children mounted my television it’s so easy to do
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
But the warranty!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had forgot I bought the warranty until my tv died abs I looked up when I bought it. It was 4.5 years, and Best Buy gave me zero hassles. They sent a repair person to try and fix it. When he could not, Best Buy sent the new model for the old tv.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope not to use it, but its good to know it is there.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope we never have to use it. Normally I don't purchase a warranty. Have never owned a T. V. like this so I figured the warranty might be a good idea
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love to buy protection and i bought for 5 years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad Customer service in store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went into the store with a tv that had a protection plan it wasnt working properly they exchanged i walked out with a new one and was 100% satisfied and will continue to shop with best buy
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5yr coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great knowing that your covered. The 5 years is a lot of coverage.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty 5 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every item I purchase from Best Buy I always get an extended warranty one thing I say about Best Buy they stand behind their warranties thank you very much keep up be good work.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived on time and did a great job wall mounting our TV
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great help quality personnel now. I will recruit workmen everybody to get the geek squad. I give them Too thumbs up
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad A+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must for almost every large purchase. They called me to ask if they could deliver early, which is the best. Thank you!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A good product protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Microwave for our granddaughter going to college. It was reasonably priced and she was happy that shew had coverage during her next 4 years at college.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was great and fast results in getting your problems solved
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Manufacturer Defect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, newer TV (1 year old) pixels started showing lines vertically on TV screen. Squad determined that it was a manufacturer issue and gave me a credit for the valuation of TV..No hassle, highly recommend.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and would recommend for anyone and everyone
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hesitate to purchase any insurance or services since I never use them. I have used this. I purchased two computers and they came to my house and transferred all my programs/documents and set up the screen the way I wanted. Since then I have called for help with an app and was helped over the phone.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


