Customer Ratings & Reviews

Got coverage for just in case. haven't had to use it yet

TV stopped working while under warranty. They sent it out and it was too much to fix so they instead gave me back the money I’d originally paid for it. Used that money to get a 60”. No hassles. Will always go with the extended geek squad warranty!

The team showed up on time, very professional and safe. They kept socially distanced and wore masks. Provided us recommendations on TV placement, etc. very much worth the additional cost to have the TV installed professionally. Highly recommend.

Excellent, faster and perfect work made in a click of time

I never purchase a television, or in that case, anything of worth without purchasing the Geek Squad Protection Plan. It is a wonderful feeling knowing that if anything were to happen to my television, Geek Squad has my back. They even offer free at-home diagnostics for televisions 55" or higher..

Geek squad did a great job in installing my wall mount and TV. I will always use them.

I purchased this to make sure if I had any issues that it would be repaired quickly. Never had to use it except on the occasional xBox Controller. This was purchased for a TV which is always good to have.

Excellent product and I will continues to buy electronics from best buy and fantastic customer service representatives.

Great Protection Plan for a good price for my device.

I have this protection plan on every device we have in the house and it’s a great investment especially if you have children.

hope not to have to use it. Ask me again in 4-1/2 years!

Overly qualified × way too good. i love their service.

Great picture quality! Easy set up & use too. Highly recommend

haven't used them yet. What more can I say. I will let you know when I have to use them. I hope I never need them

No complaints and a great price. Perfect for the living room for movies or games.

Excellent open box item arrived in perfect condition. Works great

2 year plan for sound bar is good to have in case speakers have issues within those years of break in use

Was very relucatant about purchasing extended warranty. After speaking with the knowledgable staff at the Best Buy Store nearest me about the value behind the support for Televisions sold in-store, I knew that I wanted the longest lifespan on my device and knew the coverage and cost was worth it

Very good buy Excellent customer service representative online!

I buy Best Buy products all the time, from TV’s to cell phones... but what is most important to me is the peace of mind I get purchasing the protection plans. I know if something goes wrong I have a team of people at my disposal to help me figure out and fix whatever the issue is.