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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30887 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 352 Showing 7,021-7,040 of 30,886 reviews
  • Rated 5 out of 5 stars

    Great on everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time. Agent let me posted so we could meet at the delivery time and not waste my day. Efficient and courteous. Informed me that if we have any issues he would return to correct details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but I’m glad it’s there if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice price and a lot of coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice service coverage for a great price. The extended warranty is a nice protection to add.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a piece of mind and easy to use if needed in future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this warrenty before was never dissatisfied.they always took good care of my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek squad. They are honest and let you know if they cannot fix your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them for this item but they have been great in the past with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deals great overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decision to jump in such a great deal was the best choice, great deals everyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely worth making this purchase and came in handy

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why did I get this if they're not helping me?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brand new LG TV (December) went out and Best Buy passed me along to LG because it was still under warranty. Best Buy would have had this already fixed, but now my TV is out, has been for over a week and the terrible repair people that LG passed me off on are saying that MAYBE sometime next week it will be fixed. TERRIBLE! Why did I pay Best Buy extra to protect it if they are not doing anything about my dead TV? I sure hope that 2 year protection plans restarts itself once my TV is actually operational again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iys a good plan if I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a no brainer. Electronics break all the time. Protecting your stuff is a smart move

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to have the protection plans on everything with electronics cause it is well worth it in case anything happens . You never know if that would happen .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing and super kind! They have tons of information and are happy to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome a must have for kids! Since there so careless about there belongings at a yound age

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. had TV replaced after it malfunctioned. A must when buying higher end televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love me some geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used GeekSquad before on other items, and it is always the smartest move you can make!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m giving Geek squad this review from other purchases over time. I’ve not need to use this but it will come in handy out here in the Village. Expensive to ship on small plane back to town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an item that is hard to review, if the product is great you’ll never need the support. If you have a problem that’s when you need the support, my experience in the past has always been good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I haven't had to use the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do buy protection for all my entertainment equipment from Best Buy, you never know when and what may happen. The service for the 2 year protection contract is "just being prepared", in case the unknown occurs. I was so relieved when my PC had virus and the GEEk Squad fixed it up a couple of years ago. The service is at an affordable price too!

    I would recommend this to a friend