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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 403 Showing 8,041-8,060 of 30,887 reviews
  • Rated 4 out of 5 stars

    5 Yrs piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of this date in my life I have been very lucky with all my electronic purchases and not having to use any kind of extended service. I know as some point this is going to run out and if I can have five years of piece of mind I am good with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was cheap enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cheap enough. I have heard good things. I know Hisense TVs break down constantly so i figured I would buy this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best guarantee of ongoing top flight service. I can call up and get advice whenever I need it, and from an expert that always has the right answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience at Best Buy Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got best return service at in store customer desk, it was truly professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy Geek Squad protection because it has always paid off. Even though its not cheap I always come out ahead. The convenience is a big plus. Very often I can be told how to get something to work on my own by an agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50 Inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the extended warranty as of yet. Feel secure however in case the TV breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m just happy to know you have a team of people there in case anything happens with my tv. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty that is offered, always takes care of the problems that can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan on larger/expensive products. I HAVE used these plans on multiple products over the years & have found them to be worth it every time. Even if only for the free cleanings that is offered. (Everyone gets dust)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the bigger purchases I have always used the Geek Squad for delivery, always reliable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service around! Fast service and knowledgeable group of people made my experience seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they come to your house and check out the issues with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this warranty to cover the Samsung TV also bought from Best Buy. So far with any warranties we have purchased through them they have honored accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on Best Buy Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can count on Best Buy Geek Squad Warranty. Always there for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is very beneficial because if something were to happen , for example water damage the the tv. If they can't fix it then they will replace it with a new one. It's good especially if you have kids and they play with the electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost whenever I buy some equipment, I buy this guarantee as well. I have used it a couple of times in other purchases and it works perfect. It is always a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave this out get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For very little more get extended coverage on a product even if it’s a small low cost product why not , they offer fixing and or replacement and even reimbursement .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, they are very helpful, plenty of knowledge, given from A to Z information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer services, plenty of knowledge, given the right information.

    I would recommend this to a friend