Customer Ratings & Reviews

Hadn't had to use them in a long, long time but last time I did it was Excellent!!!!

It is nice to have a warranty that can be handled in store and not by mail or over the phone. In home warranty work can be provided on large items. And I set up the auto pay so I don't worry about missing a payment.

Haven't needed Geek Squad assistance but have heard good things about their service.

Love geek squad! Knowing that my items are covered helps me feel better about what I may have spent on it!!

Saved my investment 4 times over. If i didnt have gsp id be out over a grand.

Very knowledgeable and helpful representative and did not try to sell me anything I didn’t need.

Absolutely love geek squad … highly recommend purchasing

Purchased the 5 year Geek Squad warranty after having a LG go out on me after 15 months (3 past the factory warranty) mother board would have cost me more than I paid for the tv. Although I hope I don't have to use this.

Very nice technicians. Very careful entering your home and given attention to details and answering all your questions.

Especially with kids and todays merchandise. I believe things are not built to last so an issue is sure to come up. Also, kids throwing things around can easily hit the tv and break it. This covers that and more.

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Thank God I had an extra $500. for insurance because my $3,000. dollar TV was broken and scratched with the leveler they were using, during the set up they pinched a cord or wire. Now I have to wait another month.

Have not had to use the protection plan yet. But what I understand that these OLED TVs can be very pricey to fix and if anything were to arise it sis best to have something backing you up and for five years the cost is minimal!

The well trained professionals of Geek Squad are good when you are in a pinch with your computer. For the scope of work that they cover, they are good. For further depth, you need to go to other computer experts depending on the problem.

I heard LG OLED have a risk of burn in so I'm so scared I wanted the most coverage Best Buy have to offer I really hope this TV last a long time without issues.

Always good to have security on your products. The price was good too

Always get the insurance. Geek squad is legitimate!!!! .

Geek Squad is awesome. Always there to help you. The techs are nice and knowledgeable. I highly recommend getting Geek Squad warranty protection.

Since this is our very first time purchasing a flat screen TV, I was a little worried about the possibility of future repairs. We are on a tight budget and could not afford costly repairs! The Standard 5 Year Geek Warranty is EXACTLY what we need to take the worry completely away! The home repair is an added bonus!!

We bought this for "protection" but have not had to use it.