Customer Ratings & Reviews

I always get the warranty though Best Buy when buying a tv. It’s covered my butt more than once! Honestly something I’d rather have and not use than my tv mess up and not have it.

Protecting your purchase is what counts, it really does help

The Geek Squad Protection gives me added security for my products. It ensures me that Best Buy will provide that additional layer of protection needed for appliances.

Fast and easy set up by the team. They configured everything so all I had to do is turn on the TV and start watching my shows.

Love geek squad and thankfully i had program. Tv i had for year and a half went bad and they replaced it in one day.

Just in case the screen cracks as things have been known to fly at the tv occassionaly.

Definitely will always add geek squad protection for my tv. They come out when you have a problem. Friendly people who help you over the phone to set up the appointment.

I can wait to use it. I got it because my last mess up with in a year and there was nothing I could do about it. This for backup

I feel more secure in my purchase knowing I have a 24/7 tech support. For those of us less savvy in tech , the Geek Squad is an excellent source to help navigate you thru .

Major purchases always get the the Geek Squad Protection. You never know what may happen, but this gives me a sense of comfort.

I have had excellent experience with geek squad protection plan

I have not had a need to use the Geek Squad Warranty. i wish i had purchased for my previous TV though. That one had issues around year 4.

Purchased the protection because it was inexpensive for the protection it provides. We haven’t needed to use it.

I have used the geek squad for years On the tv instalation I had to have your guy come out a second time and fixed the problem your sup contractor did

I was made aware of all the functions. And he explained clearly what apps would cause problems for my laptop. Thanks Best Buy agents for sharing information with me.

On larger purchases, almost always purchase the extended warranty. Geek Squad and Best Buy are great to work with, as long as it's all under warranty.

I can’t tell you the importance of this protection. Best Buy has you covered completely!

I hope I will never need it but I'm super happy I was able to purchase this protection for our tv.

Geek squad sent their best techs, who were great, attempted to address our concerns and when they weren’t able to, brought in more techs

So far don’t have to use it and hopefully don’t have to but if at some point I have to hopefully they are there.