Customer Ratings & Reviews

excellent delivery, great service. appreciate the help.

Always safe to back to help, when your not sure what wrong. When you have tried all things.

Best Buy warranty is great. I purchase one with any big purchase I make from them. Always take care of any issues I have.

The agents connected all my devices they made it look easily and explained how to properly use it.

I never had a major problem. Geek squad are very professional and can work on any issue that you may have. Im thankful knowing they had my back.

I will never be without Geek Squad. The service is outstanding. I called on a Friday night at 8pm and was able to talk with someone and get an appointment set up. Very happy.

Got this with a tv. They came out and tested it when the screen went black. Replaced the tv immediately.

How do you recommend that you all purchases your extended insurance with your geek squad?

I added the warranty for peace of mind. I most likely won’t need it but I had rather have it and not need it than to need it and not have it.

Don’t think twice about not getting a protection plan peace of mind for your product

If I would have purchased this before, i wouldnt have had to purchase a new tv. Lesson learned

extremely happy to have the 5 year protection for my 70 inch tv. It provides me peace of mind and it was only 100 bucks.

I just lost three televisions to a lightning surge. If you live in Florida or states where lightning occurs frequently, the service plan offered is a must. It is very reasonably priced.

Well they don't do the 5 year plan anymore would like it back.

Hoping I never have to use the Geek Squad protection. Two year plan if something is going to go it's usually within the first 2 years.

I always buy the protection plan for all electronics I purchase from Best Buy. It is very affordable and I would much rather have it and not need it, than not have it and pay for costly repairs.

Love that we have a protection still after the return date. I have had problems with TVs before after a year and unable to do anything about it.

Always a plus to add Geek Squad Protection. You never know when you might need them. And they are very effective and professional.

They came out and set up my computer within 45 minutes. They transferred everything from my old computer to my new one.

Geek squad protection is well worth the money when buying expensive TV After spending 2or 3 k. Last thing you want is a problem