Customer Ratings & Reviews

We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

Technicians were helpful and friendly, giving assistance where needed

I will never buy a Samsung tv again because it died so early(6 years)

Everyone knows what they are doing. Very intelligent.

I have only used the plan once for my television and customer service was great. There are two things that could be improved which are the price, it is a little expensive for certain items, and protection against drops or spills for televisions.

I love that Best Buy offers Geek Squad protection. Such a great price and knowing I have extended protection gives me peace of mind.

I had to visit Geek Squad because my Portable Hard Drive corrupted. I am an Online Radio Entertainer, a Videographer and a Photographer. All my files were this drive. The staff was very knowledgeable about the different plans that Geek Squad offers.

Best company love the insurance on the products that I bought

Great service by skilled people. They were super courteous and clean too.

Great Product. Great Price. Thanks Best Buy. Best deals.

The salesperson was excellent! Great knowledge of the TV. Highly recommend the Hamburg Lexington location. The staff will take care of you!

I CONSIDER THAT THE WARRANTY EXTENSION OFFERED FOR 5 YEARS FOR TV IS A VERY GOOD BENEFIT FOR THE CUSTOMER THAT MEANS A PLUS IN THE SERVICE

I never ended up having to use this, but from what it offers it’s definitely good to have as an extra layer of protection.

First time buying a Oled tv so I could not take a chance with Burn-in it was painful but worth it because these tv’s are expensive

Better to have it and not need it than to need it and not have it. I've had to use this type of insurance before on things I've purchased at other places. It really saves you a headache.

I have always like geek squad not just in this review but it everything I buy.

Knock on wood, but I didn't need it yet. Great for an extra piece of mind for higher end electronics and better than the manufacturers warranty. Would recommend this investment to everyone.

I like is a easy thing to install and helpful thank you guys like always for you assistance and time for le me enjoy Best Buy best store

Very polite good communication and very helpful. Fast service

Always recommended getting geeksquad with any purchase they make it easy to replace your products . Had no issues when my 75” Sony tv went bad.