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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 544 Showing 10,861-10,880 of 30,892 reviews
  • Rated 4 out of 5 stars

    I hope that I don't have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price is a little steep. I would hope that there would be a bit more dependability in the products and that protection services wouldn't cost so much

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    For my smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for peace of mind on my new tv just in case get damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use them for my tv butbhave for my laptop over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy products without it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was very knowledgeable and professional and explained step by step of the coverage and benefits of the protection plan. Gives me that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Geek Swuad service. They exceed our expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the great service and I definitely recommend shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is added protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don't have to use this service, but if I do I know I'll be happy from what I've read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that after purchasing the geek squad protection before I have yet to find any better warranty than a best buy warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came out to repair my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in the business super nice and knowledgeable people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this with every purchase. Anything can happen. On top of that the customer service is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Protection yet but for $40 for 5 years I wont be upset if i dont have it. Better to have it then to need it and not have it. Only 4 stars since i haven't had to use it so i dont know if its easy and simple or a pain to resolve problems with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Geek Squad protection for my new tv and it definitely gives me peace of mind knowing that it is covered for the next 5 years. If you're questioning whether or not to get it...Go for it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to protect yourself! Easy to use and good service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal if you need it for anything. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal if you need it for anything. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this extended warranty but it definitely give you a piece of mind with such an expensive TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better coverage than geek squad. Geek squad coverage is one of the main reasons I buy from Best Buy. I’d pay more for the product just for the geek squad advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signing up was fast and easy. Best warranty program out there. No hassles

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty does not live up to expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I do not like about the warranty is that once you use it, you no longer have the warranty in effect. For example, I bought a 3 year warranty on a microwave. It died in 18 months. That's it! Warranty over. I paid for 3 years for the remaining 18 months was non transferable.

    I would recommend this to a friend