Customer Ratings & Reviews

I have not needed them but they have been there for any questions i have.

No needed yet but great history with this previous protection

Have never had a problem with the squad when requesting assistance.

It's a good TV I like the picture but I had to get two to get one that wasn't broken I like the features of Amazon just wish the TV was built better.

Low price good product, I wil recommend it when you buy your products

I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

Mr Nadeau and the other Geek Squad gentleman took down our older smart Tv, and mounted our new Tv using the same Tv mount as we previously had. They alsohooked up our Surround sound, Blu Ray player and our new streaming service. Very professional, friendly answering our questions. They also hauled away our old TV

All i have to say is that everyone need to try the Geek Squad service to feel as goos as i do. My tv need some qork done and Geek Squad sent a professional to help me out. I had a computer to fix and they did. Also, all the store in NYC has great customer services in the Geek Squad Department and throughout the Best Buy store.

Great and reliable/ I always purchase the plan to give me peace of mind/ I always know I can come into the Best Buy and they will help me with what I have a problem with.

Covers all of my systems and devices %100 would recommend!

The Geek squad protection is a must have to have on your most expensive items.

Great service, great tv for the price, picture quality is bright and clear

We purchased one of these 5 year warranties along with a 75” Hisense tv. Exactly at the 2 year mark, the tv died. It was a bad panel and main board. Once the panel is damaged, they just give you a credit towards a replacement as panels are not repairable. 2 phone calls later and a new tv was ordered for exchange. 2 days later I had the replacement in home. Easy Peasy… Note: They gave me a current day replacement credit towards a direct replacement of what I originally purchased. That total was higher than the original purchase price with tax and warranty. I can’t say that this will apply to all but, it worked out well for me. I then decided to upgrade and the full exchange value was applied to the new tv. This ended up being a great deal. My new lg qned tv is now hanging up and I took another warranty to protect my investment as well. The cost seems high but, it is well worth it when you are planning on buying a large tv as it comes with in home service.

Very efficient and effective, ever ready to answer questions

With how complicated tv’s are now I think this extra warranty gives great piece of mind

It is good to have protection for your items thank you

You are the best for all my life. Thank you I Geek squad.

Great offer, Worth every penny, highly recommend it...

Warranties warranties warranties are they with it??? I can only go by my most recent personal experience and I have to say ABSOLUTELY. We owned a 2017 LG LED 4K HDR tv. We have been having an issue with it for the past year and a half and we honestly didn’t remember if we bought the 3 or 5 year warranty. After checking with Best Buy we indeed had warranty until 2022. Our TVs HDMI 1 port stopped working, the Ethernet port stopped working and every time we turned the TV back on all of our settings would be reset. Annoying. Also we could see faint vertical banding when the camera would move horizontally. Especially in the sky. Looked like vertical smudges. Geek squad came over and evaluated the TV. At first I couldn’t reproduce the banding issue but all of the other issues pointed to a module they said they would order and when it arrived they would come back and install it and it should fix all the issues. They said they would evaluate the banding when they returned. I found some content that showed the banding when they came back and they didn’t even bother opening the box of the part they ordered. They went ahead and deemed my TVs LCD defective and offered me a replacement. We chose a new Sony 950H as the replacement and we couldn’t be happier. WAAAAAAYYY Better TV than what we had. Being we had a great experience with Best Buy’s warranty. We purchased another 5 year warranty for this replacement. Thanks Best Buy. That was great customer service.

I wouldn't buy an extended warranty anywhere else. This one is actually worth it