Customer Ratings & Reviews

The agents are always helpful. They are very patient and explains the what the problem is and the solution to it in a way I can understand.

Courteous service and good price. Very helpful loading tv.

we are very happy that we purchased our 5 year extended warranty, it is wonderful just knowing that we have that extra protection.

When I priced the TV it was same at all locations but the price of the Geek Squad was much less for extended warranty. I never buy a warranty unless the product is a TV or CAR and have used both

The main reason for my purchases in best buy is always due to the assurance I get in the form of geek squad protection.

The agents cane yo fix my television that is mounted above my fireplace. George was great and was very friendly and knowledgeable

I've always been able to count on this particular service to help replace broken products, or malfunctioning products

I've always been able to count on this particular service to help replace broken products, or malfunctioning products

These geeks are protecting my squad with little to no impunity it’s great to see them in action I love it and I love the geek squad

The agents came to my house and mount the tv great service

Bought this as simple protection. Spent $800 for a TV, seemed like god insurance. Our last TX had a control module fail just out of Mfg. warranty. All was replaced without fuss.

Awesome service from agents and very satisfied with their service

Best warranty you can get from any store out there ive never has a problem with them taking care of a product if something happens

We have full service geek squad protection and always pleased with the help received, so added protection when we purchased a new TV.

I haven't and hope not to use it. Be nice to get a credit at the end of contract 10%??

Amazing coverage for a great rate to protect my new TV. Always appreciate the knowledgeable Geek Squad and excellent customer service!

Geek Squad are very knowledgeable and usually get the job done on the first try. Highly recommended and worth the annual fee

Signing up for the extra protection was easy to do. I hope that we don't have to utilize the coverage but I feel confident that BestBuy will take care of any issues we might run into...

I will not purchase a TV ever again without the Geek Squad coverage they are professional and if they cant repair it they replace it

Can't believe what all it covers we have a toddler and the guy said they would even replace the remote if it went missing like everything else in my house seems to!