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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 30,892 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dealings with the Geek Squad Sservices has been nothing but stelar. What some tend to forget it is ONLY for 2 years and after that, you're on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get geek squad on all products. I recommend because you never know when you might need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dons tv policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this policy on previous tv and it came in handy when the tv quite working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yet to be seen,,,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet but seems like a good deal....we shall see if they weasel out of the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the plan since you are covered for longer then the manufacturer gives you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has come in handy. I’d recommend it. You never know when you need it, but it’s great to have when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad, whether I bring it into the store, I call for advise or they come to my home they are always great to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Always so helpful. Service great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service helped fix the problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great savings on everything we buy, a little added protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I don't wish to have to use. It's good to know I have though. If something happens, I hope I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value to extend warranty on tv for 5 years from dead pixels or humidity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to have geek squad warrenty for any major purchase if you want to protect your purchase best buy warranty cant be beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance for all time the my electronics and smart watcher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better save than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tend to always buy the protection plan on the purchases I make through BB. They are very accomodating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the main reasons I purchase electronics and appliances in Best Buy. They have the best extended warranty ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad assembled the tv stand and the tv. Very professional and kind. Answered questions I had about how everything worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy peace of mind. Geek Squad provides that. I have been able to use this service to my satisfaction. Saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have. If you’re going to spend “real” money on something you might as well make sure that you’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only way to qualify it is to say that it is the best service ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is great for a piece of mind just in case something goes wrong and Best Buy's customer service has always been awesome!

    I would recommend this to a friend