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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 632 Showing 12,621-12,640 of 30,893 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the plan that Best Buy offers they have always had great warranty’s also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. Martinez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a refrigerator and Im happy with it. Good quality andservices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was in and out of store within 15-20 minutes with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrunty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll see if I ever have to use it....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it put the peace of mind is worth every penny. I always buy a protection plan for all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought geek squad warranty for my TCL tv cuz not sure of long or short term quality and not sure company warranty support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have Ggok Squad as back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as insurance against any future problems. It certainly gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use the geek squad service on my television. BUT have talked with them in store and am very pleased with their customer service and worry free guarantee!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Coverage Worked Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to replace tv within 2 year protection time. Just miscommunication on install of replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best of them all enjoy everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy anything without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing you can buy when you make purchases at best buy. They always fix or replace the item with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr protection plan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the geek swat squad protection plan two times before and they always fixed it fast I had it back working like new in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men at store steered me in the right direction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeeK Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good while I had it. Unfortunately my laptop only had issues after it expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love using the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Extended Warranty for your electronics especially when you can get it with the Geek Squad!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman and personnel were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and very professional On the selling me the merchandise and explaining how it works and helping me put it in my car

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. A MUST buy for all users. Great value and lots of coverage & support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ui and screen brightness is great and sound is also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan. I have not had to use it on my purchase--fingers crossed I will never either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties on tvs are a complete must. New items never last like they use to

    I would recommend this to a friend