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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 637 Showing 12,721-12,740 of 30,893 reviews
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always good. Once the manufacture warranty ends, I still have another warranty to depend on for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection warranty gives me peace of mind that my investment will be covered in the event that something happens .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they help when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service. No complains here. Will always purchase geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal on Greek Squad 5 YEAR protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically if it breaks in 5 years Geek Squad fixes it what a deal. plus I got a really great deal with the total package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to have at any time a team to call at any time for any problem. Thank You

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for an oled, ain't no tellin what could happen. get you a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Abosulte must have if you purchased an expensive item geek squad are very professional amd help full and your In good hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use geek squad yet, however this is a good thing to have for those just in case moments!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any appliance. Even if the brand is reliable, it's just that peace of mind that matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never buy a product without getting Best Buy’s warranty great service and warranty covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stumped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me solve a problem on multiple devices that I was having trouble with....they're service is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is probably the best on the market for the value and quailty, definitely recommend if you have a high end tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a must because I had to have my 4K Sony traded out after three years because the television died. But they were quick to set up the 2017 model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad dropped off my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did dropped off the TV at schedules time but didn’t handled it with care, but the product is good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year fix or replace, for $30

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's not to like? Best Buy will either fix or replace my open box LED TV, for $30 for 5 years Geek Squad protection. That's a little over 1 1/2 cents per day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for an open box tv. It was in great condition but just want to make sure all bases are covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always makes me feel protected knowing they’ve got my back! If anything breaks I know they’ll fix it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get your warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't gotten the chance to use the plan wich I'm happy that I haven't lol Yet I always buy the warranty because you never know if you are buying the defected one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-Year Standard protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but the best quality service received through Geek Squad. Love the option of multiple unit coverage on the policy!

    I would recommend this to a friend