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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30896 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 655 Showing 13,081-13,100 of 30,895 reviews
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad agent was very professional and helpful and friendly he explained everything about tv and his procedure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase additional Geek Squad coverage on large purchases. We have not had to use it much but it is comforting knowing it is available if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have insurance for something just in case eneven if I don’t use it it’s nice knowing it’s theee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my own tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this with any product that I buy from bestbuy. Will always add the protection plan to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a renewal. The Geeks are great. Whenever I have a question they are always knowledgeable a quick to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your always gonna need that extra protection on any appliances so for the price and how many years was worth it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two episodes where someone scammed my computer, I purchased the security from the Geek Squad. So far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hate buying warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a big fan of buying warranties but have wished I did recently with a Samsung tv. In that case it would have paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable folks work for Best Buy. Haven't had to use the warranty yet, but great price for a piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been adding to my larger purchases such as high end TV’s and equipment latlely. Have had to use with some recently and such a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always choose warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extra warranty that must be a rule of thumb. Anything above $100 could hurt you to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very excited to see how the protection plan goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Warranty for tv. Haven’t had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good budget tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv bought it for my mother who dont care about 4k tvs . So its a good budget tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good invesment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-year Geek Squad Protection has a fair price and covers the right things about the product it covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad they always come through when needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad answered all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad couldn't hook my tv up because of COVID but they got in in the house and later on helped me get an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me to better understand my purchase. Took time to explain how the new TV and remote worked. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assistance is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Geek Squad Protection for many years and have used it often and found the assistance wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful , very patient to ensure was resolved to my satisfaction

    I would recommend this to a friend