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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30897 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 674 Showing 13,461-13,480 of 30,896 reviews
  • Rated 5 out of 5 stars

    On point assistance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it recently, but in the past they have been great with resolving the issue with our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A staple for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always get the Geek Squad protection for any major electronic purchase when you might have to replace or repair an item. It makes for a sound investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have if something goes wrong. Avoid the headache of guessing repair cost and get this to get it fixed right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service as always alwas do a good job helping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product protection plans offered by Geek Squad is important because it gives me assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hope I never have to cash in and use this as a very high-quality TV but I’m glad that I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price doesn't cancel out wisdom these are man made products use both

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't go wrong with this plan. This low cast plan is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a tv and wanted that extra piece of mind. My kids are using it with their playstation so its really being used. The protection is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to purchase the geek package for my electronic purchases... You never know when you might need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG C1 has geat picture quality and sound this is one of the best tvs for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. They always take care of me. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used geek squad, but when I had questions they always knew how to answer, my things never got damaged so I didn’t use it but great people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice item to buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item to have for hard to get places in the yard it can be a little heavy but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for all my purchases is always a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just need it with today's age one store had problem with my refund but the other store took care of it no problem

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally the worst customer service ever. Delivery and install of TV was set for 9/17 between 10-1. Called at 10:45 to say they weren't coming, but could come 9/22 between 10-1, so took the morning off to be here for install. Then got a text at 1:19AM to day that now my appointment was changed and they'd be here 12-8PM today. Tried calling and person on phone barely spoke English.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Comforting reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have for that “just in case” that might happen with new purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Geek Sqaud Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every product that I purchased from Best Buy has a protection plan. When my Lab top went down Geek Sqaud was there to fix in a jiffy. And the plan is affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection on all products I purchase from Best Buy as they will either fix or replace anything that is protected if something goes wrong or it is faulty

    I would recommend this to a friend