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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30900 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 752 Showing 15,021-15,040 of 30,899 reviews
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With it for the investment. Never had to utilize a protection plan but you can never tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely used this service quiet a bit. Definitely get this to protect your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I bought this not so expensive protection plan. My remote went haywire and it was replaced for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    . Important to use this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend. Important to use this service and have peace of mind with all the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad when I buy something because my kids break everything and they will fix it are replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential purchase to make. For expensive items like this one it is key to have the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can relax and not worry knowing that Best Buy will handle any problems with my tv for the next five years!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have not used yet, maybe never will

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was reasonable due to low cost of equipment (tv) that it supposedly protects. Will see in the future how BestBuy applies the extended protection if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need to use it yet for my tv but wonderful for my computer thanks !!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alwaysbuh the extended warranty no fuss on returning something that's broke because I know they will replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keek squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent and rapid service. Have had this service for years without and problems or complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do we need to review this he optional warranty? It’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance its a must have for the money follish not to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection I hope I don't need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad insurance for future possible issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad that i got this warranty considering i just made a very large purchase on a samsung curve tv. Im glad to know that I'm protected no matter what.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well needed...had to return tv for another set...glad i got the warranty

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're glad to hear that the experience went well despite the situation. We definitely think it's important to protect your investments just in case. If you have any questions or concerns, please reach on out!

  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the coverage Best Buy / Geek squad provide... so if I come across a problem I feel good about this coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get extended protection on all purchases to avoid heartache later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get extended protection on all purchases to avoid heartache later.

    I would recommend this to a friend