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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30900 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 759 Showing 15,161-15,180 of 30,900 reviews
  • Rated 5 out of 5 stars

    Gooooo geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two words: geek squad. Never lets me down! I can always count on them to get my repairs done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have insurance for my TV glad I haven't it's like a security blanket knowing these TVs don't last forever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well-worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad when my computer had problems. The technician was impressive, and solved my problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV replacement (VIZIO 55" 4k)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two months after buying a VIZIO 4k TV the GPU burned out and completely ruined the TV. The geeks took forever but ultimately did what they promised to do without much hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came in Handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I glad that I added this purchase to my TV. I ended up having as issue with a few of the HDMI ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value just in case something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the air conditioner just in case something goes bad. Have had good experiences in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the TV for my daughter so far she love it the only problem is the she can't get spotify or the verizon app on it, other then that she loves her tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small price to pay for piece of mind, luckily I have bought from Best Buy for years and never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad protection is something that I would recommend with any appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Has walked me thru several problems, have always been patient and solved my dilemmas quickly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really had to use this service yet. But I have in the past and it is so helpful and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I suggest this to anyone. It is of great quality, reliable and advanced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, I suggest this to anyone. It is of great quality, reliable and advanced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good really good you geeks squad if you buy it if not it well cost you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good that I got the protection plan for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan, when you least expect it, it has saved my butt many times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have always performed to specifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the long lines at times depending on the store location, Geek Squad has always done a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You better get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we return the TV, he squad is a must since TVs don’t last as long as they used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan for new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong? The price was right and if anything should go wrong with my new Samsung tv, it's covered. So, for just a few dollars more, I have peace of mind and can sit back and enjoy it all. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv warranty helps!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thinking purchasing this Geek Squad warranty for my TV. Love that I can just call and get help!

    I would recommend this to a friend