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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30900 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 767 Showing 15,321-15,340 of 30,899 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it with my Samsung TV, haven't had to use it yet, but got it for those just in case moments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A just in case solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After our tv went out on us on Christmas Eve, we decided this is important to have. 5 years should be enough for most of the TVs today.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should Always Consider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I won't need to use this, but has always been a good investment to protect my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use Geek Squad service, but I’m hoping it will be as good as I expect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection is a great thing to have if you go to best buy for most of your tech needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it, but I did not used yet, but it is important to have for security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong by protecting your investment especially with the amount of coverage that geek squad offers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it and hopefully I don't have to for my 60" LG SMART TV. It's great to have coverage for an extended period. I've used the plan before on other items and have had each one fix/replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty service. You neve know when you will need it. Better safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am in Peace...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, this won't be needed but this does give me a peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need a service plan when spending money on a big ticket item. It’s just back up if the item goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Had to Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased several items from Best Buy and purchased insurance for them, but I've haven't had the need of contacting Support for any issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the Geek Squad coverage on my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year warranty on my new tv samsung AU8000

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good no problem so far, if there are solution to extend it would be best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE INSURANCE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.... Haven't had any problems. Hoping not to need this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never go to anyone else for tech support. My St Joseph, Mo. Greek Squad Agent Andy is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is right for their service. I can't imagine buying a $1500 to and not getting their service. Spend the money to not worry about anything!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always question should I get protection on my purchases. I always get protection for any electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed fast and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the Geek squad has been awesome. The installer went beyond requirements.

    I would recommend this to a friend