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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 30,901 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wonderful. Installation was wonderful, gave lots of advise. Always there when needed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the resque

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and peace of mind for 5 years. The geek squad does a good job and responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had a small defect after 2 years. They swapped it out for a newer model. I’m definitely buying it for all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Burn in protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price of mind knowing burn in is covered for these beautiful OLED screens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service. I thought that I would not need but I did. Replaced with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who doesn’t love a geek?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always hate spending money on a warranty, but I can rest easy knowing Geek Squad has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are helpful by phone or in shop. Geek Squad gets my problems solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very comfortable with my purchase and protection of my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use it, but I'm glad to have it in case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A-1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan. They're second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never no when you need a good warranty. Well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan for the TV. I always purchase this protection with any product I buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protections! It gives me peace of mind with having young children in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Everything looks so real and crisp!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called with questions and they were happy to assist

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it, hope I do not have to. I did not buy it on the last TV, and I wish I did

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fair price….easy to contact and great follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and ensured that everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the service luckily. I’m happy to have it though just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth having in case something happens during those 5 years

    I would recommend this to a friend