Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 849 Showing 16,961-16,980 of 30,900 reviews
  • Rated 5 out of 5 stars

    This Is A Must Have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have protection plan. Don't forget to add it. You won't be disapointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection/Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if I have an issue I know who to directly contact to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love to plan we always get Best Buys playing for the family

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    They get it done fast!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Set it all Up for me! And explained it step by step. Such patience! I was so happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance u can have , it covers so much, Best Buy has u covered , thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service purchase gives me peace of mind in case the tv malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have the geek squad! Protection and service are a huge deal for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty for 100bucks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the $100 bucks for geeks squad to look instore vs sending off to be looked at.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Monitor coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service yet. I bought it for assurance of having a working monitor. It has not needed any attention of the squad as of now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that Best Buy offers a warranty in addition to the one from Sony the 5 years gives me peace of mind for my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad questions answered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great to have for all devices specially if you have questions on setups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase—customer service is superb! Highly worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind. The geek squad are always very knowledgeable. And I have always received great service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must purchase for every electronic.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much security provided by buying this warranty. Spend a few extra dollars for the added protection. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV thinking of buying more. I love Samsung. Thinking of buying a Samsung refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents excellent customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been extremely helpful whenever inhave needed them. Great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the convenience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, curteous. Perfect set up of our TV (mounted over the fireplace) and speaker. Not so perfect set up of our basement treadmill (belt skipped).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i call my local geek squad and they tell me how to setup in my home and everything work great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cleaned 2 desktops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! computers are now working great! No "uninvited" software!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. I have used this type of warranty before and they always deliver

    I would recommend this to a friend