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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 879 Showing 17,561-17,580 of 30,900 reviews
  • Rated 5 out of 5 stars

    Talks to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys and gals there are always easy to talk to and get my stuff up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I rarely give reviews but I absolutely love this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service and would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the warranty service. It's been easy to use every time I've had to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new tv after a lightning strike zapped our other tv and bought the geek squad just in case of that happening again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them as of yet but I’m sure they will help me when I’m ready.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this on a Vizio With 3.5 Years remaining. TV called for service. Tech was at my house for 3 minutes and said it cant be fixed . They couldn't replace it unless I went to the store. When at the store I lost the balance of the protection plan and there was not a TV that was equal to mine so I had to come up with an additional $400 to get one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had other protections all worked out well !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues but good to have peace of mind these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad is Very Helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Is Very Helpful and Knowledgeable! 2 year protection Is Good. Would like More.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get a protection on all of my products because you never know if your going to need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used it so it's a plus for me the less use the better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squade is the best always helpful very friendly most get on any purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use my geek service and the insurance is very good thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have peace of mind with the extended warranty. It’s worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection Great price for peace of mind, if anything happens they’ll fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent Purchase for Grandsons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust the Geek squad. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helps alot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issues you have with the product you can take it to them and they will take good care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks I really appreciate that I can protect my device. The prices wasn't that bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new tv. I've used it in the past and it seems to be worth the cost.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't super happy with my experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a plan for my last 50" TV. had issues after year one and geek squad came out and replaced the main board. year two it started giving me the same issue and was told it couldn't be repaired. Instead of giving me a comparable TV, they gave me the money back I paid for the TV. That would typically be good but I got this TV at a huge discount so I could not possibly replace it with anything comparable. I would have rather had my TV repaired or given something similar. When I purchased the plan I asked if the plan would get me something similar if it ever came to it and was told it would. I specifically asked because of the low price. Instead I had to add $500 of my own money to get something similar. Geek Squad should really provide more options when fulfilling their plans.

    No, I would not recommend this to a friend