Customer Ratings & Reviews

greattttttttttttttttttttttttttttttttttttttttttttttttttt

I bought the 5 year Geek Squad protection for my previous Hisense TV that stopped working about 2 years later. It wasn't cost effective to fix it so they replaced it with another Hisense TV which I also bought another 5 year protection. I am so happy I had protection!

I will recommend this brand, because is a good material

We probably won’t ever need it but it’s good to have just in case

Within three months of my tv purchase, I had to use the Geek Squad service when I dropped the remote control in my coffee. Their help was immediate and I was able to get a replacement within a week. I always get this coverage whenever I make a purchase.

Love it for TV , never had any issues though but great peace of mind

We haven't had any issues yet with our purchase but glad the support is there if needed.

I allways get geek squad.very good .you thay can't fix you product you get a refund. Are the same product. No hassle.

Was recommended 5 year or 1 year warranty i chose 5

WE discovered after unboxing the 75 inch television, that there was an internal flaw....the screen did not show! When I called, the gentleman said a replacement television would be sent out and the flawed one would be picked up....and it was within 3 days!!!

The best thing the Best Buy includes is the guaranteed of the products.

I bought tv mount and set it up on the wall by my self. Geek squad thank you.

I purchased the 5 year protection plan on a previous tv. At 4 years and 11 months, the picture started to go out. Geek Squad was fast to come out and diagnose. Unfortunately, they didn't make the part anymore to fix it, so they gave me a gift card for a comparable tv that is 5 years newer. It was a no brainer to buy this protection for my next TV.

5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

2 year protection is a must have for all products. I have a 3 year old daughter and she spilled orange juice on my Chromebook. Absolutely something that was my fault and typically i wouldn't expect to be refunded or covered here. No questions asked they took in my device, attempted to fix and when they could not I received a full credit a little over a month after dropping it off.

Great sound bar and is still work ! Bestbuy workers did fantastic helping me find the right one for my 75” Samsung tv!

Geek Squad 5 years plan save my bacon on TV’s twice now, it’s a must have for any owners purchasing at Best Buy.

My brother helped me hook up the tv and I'm enjoying it

Geek Squad always someone ready to answer your questions and at the ready when you need to make an appointment.

The Geek Squad was excellent, but the TV is the problem. At present, the problem has not been resolved. The Hisense H5500G 43" Android LED Smart Tv demonstrates poor picture quality. The picture is often slightly blurred or temporarily cleared. This product is not acceptable. However, it is this Tv not all of them. Apparently, there is a defect.