Customer Ratings & Reviews

My nephew took it out and assembled it with no trouble at all. I bought the warrany for my peace of mind. It was my first time purchasing a tv with these capabilities and wanted to be sure I got good performance from it.

No issues with their service. So far I have had no issues.

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

We recently upgraded our tech support but have used Geek Squad for years with great success. They have by chat, phone and in store walked me through issues, questions, information searches and purchases. Having that kind of support any time of day or night keeps all our techno gizmos running at home since I have limited knowledge. I have never had a technician seem impatient or rushed.

Once again always get it. if you can afford something from best buy then dont cheap out on protection for those products. VERY IMPORTANT

This a great product. I have had it for years now and cannot complain at all. Highly recommended.

5-year Standard Geek Squad Protection is a no-brainer. Covers just about every incident that could happen to the equipment.

Nice tv picture quality but you have to sign into samsung every single time you do anything on this tv because SaMGSUnG suksballs

Apparently, this is an excellent warranty according to all my answered questions about how the warrant works. All I have to do is call the Best Buy store if I need assistance with my TV. The TV stays at home, and I am glad about that since it is mounted on a wall. The technicians come my home if I ever need assistance. I feel really comfortable and happy that I bought a 5 year warranty.

I would definitely not buy a TV today without an additional warranty. TV’s today have so many features and issues can arise. Having a warranty for five years at a lower price is a great value. If it can’t be fixed , you can get it replaced. With a warranty, you have a chance for repair or replacement. Saves u from buying another unit. Best deal around. Best Buy Geeks usually are great.

[Employee of bestbuy] Great smart tv. The interface is smooth. All apps work perfecty fine. Wish it was a little brighter. Would recommend Apple tv for better picture quality

My Geek Squad service is very awesome and the delivery is very seamless ! Have never regretted buying from Best Buy

Geek squad is a very good service for any electronic equipment. Excellent customer service

I allways get geek squad.very good .you thay can't fix you product you get a refund. Are the same product. No hassle.

Have used this service several times for my computers and have had great success in resolving my issues that I have had with them. Using the remote service was great as I did not have to take my lab top in and wait for days before getting it back as the problem was able to be resolved remotely. Service is well worth the cost if you only use it a couple times.

It’s best to have protection on the things you buy because you never know what can happen to the things that cost a lot! I love this protection very much and it has helped me a lot aswell

How do use it once for a completely different product and they took care of everything without hassle!

Best extended warranties in the market, response is awesome and cover all types of issues

Since the Samsung t.v. collapsed with in the first couple of years, and my t.v. was replaced with a Sony, because of the 5 yr. warranty I bought in the beginning ~~ I bought another 5 yr. warranty for the new Sony.

I have purchased this protection for the last few years for my peace of mind. I've used them a few times, they installed my hardwired Ring doorbell, backyard Ring camera with the solar panel, over the range microwave, etc. All done well and professionally. Although I don't use them much, it's better to have them and not need them, than to need them and now have to pay out of pocket full charge.