Customer Ratings & Reviews

I bought this protection plan for my new 32" TCL Roku tv. It was quite affordable and gives me peace of mind. I have never had to use a bestbuy protection plan in the past, even though I have purchased them before. I'm just glad they offer them.

A great product to have no matter what items you’re purchasing and make sure everything and please recommend to family and friends on their products when they purchase

Good waranty and help with your device. They help in the future to

Amazingly good! I had a situation with my TV and they just fix it in a minute

Its always a pain to return a tv through geek squad. From the initial call which you almost always have to wait 20 minutes . They always seem to have a real problem finding my service plan. I have multiple accounts and have bought many many tvs from them but they should be able to figure it out. I own sportsbars in FL and I only buy from Best Buy but they really needto figure this out because when i have a tv go down i want it back up and running as quick as possible but its always a hassle. At each of my clubs i have a back up ready to replace tvs that go down so my actual business is never really effected but we always regret having to call geek squad because we know its gonna be such a hassle and its gonna be a lot of time sitting on phone having to wait for a service guy to come out and tell us what we already know then take it to a store and replace. It would be nice if they brought a replacement tv with them when they come out. But instead u have to get a service order made then you got to call geek squad again and wait on line for 20 minutes. Then usually another 10 or 20 minutes to find the info from the multiple accounts. I have never had anyone help me combine all accounts into 1 account. It seems like that would make the most sense but instead i have to go through the same process every time. Its exausting. I love Best Buy but service plans are always a pain for me.

Great guys on geek squad much prefer over contractors

It’s great knowing that your covered. The 5 years is a lot of coverage.

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

Los instaladores son detallistas y perfeccionistas con su instalación dejaron todo de show

Excellent product, works great and I highly recommend it

It’s always nice to have a back up plan for your investment!!

The service was excellent experience technician did a great job on time great customer service

Great TV and picture! Makes watching sports and movies a different experience.

Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

Love the extended warranty with Geek Squad my 4.5 year old TV just went out and they gave me credit for what I paid for the TV and I was able to purchase a better one for less

I never buy anything with out the warranty it always pays for itself later on.

Electronics tend to fail at times. That's why the Geek Squad Protection is necessary when buying a new device. Great service at a great price.

Always good to have a back up for your electronics.

Very great and informative, i feel more positive with my purchase