Customer Ratings & Reviews

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

Had a quick question about setup and they got me the help i needed!

Tv has nice colored and everything is easy to understand

Great service when my graphics card fried. Easy return and they helped extensively when I brought it in.

I really don’t want to pay a lot of money later on when something that could have been protected with a little bit of money with the purchase up front

The agents were very helpful and attentive. They helped me understand.

Have not had to use their service yet on new tv but have had great response when needed on computer

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

it’s too good Picture quality good or functional very fast

I highly recommend to buy this product. It works exceptionally good.

A must have protection plan especially for after the manufacturer warrànty ends. If they cant fix it they replace it.

Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

Haven’t had to use them in a while but always reliable and a must for a tv

The Geek Squad service agreements are the best. If they can't fix it, you can credit to buy something else. They have always been very professional, helpful and understanding when I needed help.

Tv replaced within 24 hours after a line showed up horizontally on the screen

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

Purchased the new LG oled 65 inch tv. Because there is a possibility of burn in on oleds, and LG does not cover that in their warranty. I purchased the 5 year Geek Squad warranty that does cover burn in.

Love geek squad warranties.Anytime I have a issue with a product I'm able to return it to the store and the customer service rep returns the items for me.

Haven't used the service yet but for the price I added the 2 year coverage based off other reviews.

Meets budget. Picture is crisp, clear, easy set up for install. Great sound system, level and sound. New face for roku! Give it a try! No regrets!! Thanks vicky