Customer Ratings & Reviews

I was making a large purchase for a new flat screen. I wanted to make sure I was protected. The Geek Squad has proven fast and reliable in the past, so I opted to add a warranty this time around too.

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.

Love geek squad. Always buy their protection services.

I would highly recommend you pay the extra bucks for the service plan became the cutomer service is by far the best I have ever experienced when problems occurs however without the plan you are on your own ~ not such a good plan on your own

I bought my TV along with the Geeksquad. They came to my house and brought the new TV when the first TV stopped working for no reason. This was during Covid and brought the TV out. Great service.

I have always questioned buying extended warranties, but this has proven to help me on a TV purchased about 4 years ago. I got the warranty at a good price, and it has more than paid for itself.

I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.

I had purchased a Geek Squad protection plan for my desk top computer. Computer failed and I took it in to Geek Squad for observations. They said it was beyond repair and gave me credit to get another computer with NO HASSLE. That is definitely a great deal.

They won’t replace your tv for accidental damage even though it says it covers accidental damage while moving it. Hit the screen on a banister going up the steps and they told me they wont replace it.

Geek squad provides me with the protection I need if I have any problems with my product after the store warranty expires.

I enjoy utilizing the Geek Squad. They've kept my lap tops and tablets running in top condition and have always aided me in anything I didn't understand.

Good deal for the money. It is another product as many other brands offer. But it is the one available from Best Buy. Fair enough to not complaint.

Geek squad warranty four is always the best warranty For the price an value unmatched

My customer representative was amazing and attentive!

Best service. Answers questions in a way you can understand how

New TVs regardless of price or quality don’t last like they use to. Protect your investments.

I purchased it along with my tv so just in case something happens I know I’m covered with geek squad. I’d had geek squad on other items and they helped with them so didn’t hesitate to get it again.

I have purchased this protection plan for all other products that it was appropriate for. I had to use it once. It worked as advertised; no hassle or problems. I will continue to take advantage of of the protection plan for appropriate future purchases.

5 yrs protection will come in handy judging by how many tvs konked out on me over the years

Although I didn't utilize the geek squad to set up my TV. I have the peace of mind knowing that they are there to help me when I need it!! I used them in the past for my mobile insurance and they never let me down!