Customer Ratings & Reviews

Love the fact that Best Buy offers extended warranties!! This give my family and I peace to mind to know should something go wrong, Geek Swuad would be there to handle the situation!

I bought the 5 year warranty because the TV I purchase was worth $4000. I don't have to worry about my TV if something goes wrong. I will be fully covered.

Hoping this will help me keep my product running after my warrenty runs out,will wait and see.

I always a get a warranty with my electronic purchases

This TV it’s the best thing I buy. I’m very thankful with the team of Best Buy!!!

Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

Don't really know what say on this one. I got a protection plan

Bought protection plan when I bought the TV. Within 6 months, power surge fried the HDMI port, even with grade A surge protector. Called for service and was back up and running within a week. Beats having to go shell out the $$ for another TV.

Always purchase a warranty makes me have a ease of mind

Always there if you need them. Very nice and helpful.

Have never had any major issues with my computer, however they have always been very helpful minor fixes and simple questions. I’m not a computer Geek so they are very helpful.

I know the Geek Squad is a great addition to Best Buy, I purchased the Warranty, because I trust both Best Buy, and Geek Squad.

This is super clutch! This makes you feel like VIP when it comes to returning, exchanging and replacing! I’d recommend if you’re always at best but like me lol

Great customer service and knowledge of all tv's to meet our needs.

I am glad that I got the x warranty, because the tv came broken. A SONY X 75 k or 55 inch smart model

I always recommend to add this services. The personel always resolved any issues that I have.

i think the price for these things is not bad, ive never had to have a tv fixed under one of these services so i dont know how slow it goes or how much of a pain it is if you actually need to have something fixed.

Always is good to have a service plan, so it’s important to make sure to use it

Haven’t had to use it yet, but always good to protect your investment.

Courteous and efficient. Conscientious of our home and property.