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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30797 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 577 Showing 11,521-11,540 of 30,797 reviews
  • Rated 5 out of 5 stars

    Thanks for the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with the television and the Geek squad came right out and fixed the issue and had great customer service. Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage they got me fixed up right away when I went in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Product Replacement is one of the best things I have ever done for my purchases, From TV to Phone it’s a must, and my protection plans have covered my devices more than once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, always purchase with electronics l. Piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Greek squad and the people there very nice I had broken the screen on my phone and I wen to them and my phone was good as new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Potential burn in protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet, but I'm happy with the terms and fine print. Potential burn in protection could be useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv is protected for 5 years so if i have a probkem i just call geek squad & they will come fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cheap insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good insurance for the price,cant replace tv for the cost and havent had to use yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice room tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. clear picture. nice sound quality. looks good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to protect big money purchases. Have used it in the past and it is a great deal

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're gonna buy something it's worth the warranty just pay the money and no hassle.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't use much but read some of the guidelines and I like that you can transfer it to different items if you need to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! Haven't used them, but its nice to know i can

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 5 year warranty with Geek Squad on higher end electronics for peace of mind and in home repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Site visit for today...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler had to come for a site visit to make sure they would be able to do the work. He was very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has come in handy so many times. Definitely worth the money! They replaced our old computer with no fuss at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their amazing!Like seriously AMAZING!! I have the hardest time understanding most technology but they are there to guide the way!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to buy a warranty with your tv or anything you purchase just for a back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv for gaming and high quality picture! Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend