Customer Ratings & Reviews

I have not had to use Geek squad but have in past years. I love them. They really take care of your product.

Process for getting a new TV was very fast they really do replace anything you need I would totally get this again

So far so good we havent had to use the services that are offered. Home my item last forever

They do well at geek squad and fulfill their mission. I refer my friends and family to them regularly.

I haven’t had to use this plan yet, which is good, but I have used these plans before and they are worthwhile

I haven’t had to use this plan yet, which is good, but I have used these plans before and they are worthwhile

Love the protection plan from best buy. Specially on electronics.

While I wouldn't buy this for myself, it was worth it for peace of mind for my elderly in-laws

So far geek squad has been very helpful with all my purchases. Best Buy’s automated phone tree experience could definitely be improved but when I finally get a person they are always well informed and helpful.

I recently purchased a tv and wanted that extra piece of mind. My kids are using it with their playstation so its really being used. The protection is a plus.

I haven't had to use this service yet but having it gives me piece of mind knowing if i have a problem with my equipment it will be replaced and or repaired at the very least.

I love this company, the people working very well.

Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

Rather be safe then sorry. Plus if the tv gets damaged and it’s out of date Best Buy will give you the credit you paid for the tv to a new one

I always make sure to get geek squad protection with every item that has the option. Honestly the protection is the only reason I always buy from Best Buy.

I buy protection on all products I purchase from Best Buy as they will either fix or replace anything that is protected if something goes wrong or it is faulty

Whenever I have computer issues I can call and they remotely correct the issue

Amazing service for my tv! Had one issue and geek squad helper me quickly.

We purchased 4 appliances and this plan saved us money with the removal of old and installation of new.

If I could give it a 0 star I would, brand new tv came broke and customer service was terrible saying it’s nothing they could do about it